Privacy Policy

Bonaventure Memorials values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you use our ash scattering services.

Information We Collect

Contact Information

• Your name, email address, phone number, and mailing address
• Contact information for additional family members or decision makers, if provided

Service Details

• Name and information about your loved one
• Preferred scattering location and timing
• Special requests or personal wishes
• Shipping and delivery information

Payment Information

• Credit card or payment details, processed securely through Squarespace's encrypted payment system
• Billing address

Communications

• Correspondence between you and Bonaventure Memorials
• Feedback, testimonials, or reviews you provide

How We Use Your Information

To Provide Our Services

• Coordinate and carry out ash scattering ceremonies as your designated representative
• Guide your family through securing any required park authorizations in your name, in full compliance with federal land regulations
• Communicate with you throughout every step of the process
• Provide photographic documentation, GPS coordinates certificates, and scattering records

To Improve Our Offerings

• Understand how families use our services
• Improve our website and customer experience
• Develop new service offerings

To Comply with Legal Requirements

• Maintain records as required by applicable state and federal law
• Respond to legal requests or court orders

How We Protect Your Information

Security Measures

• All payment information is processed through Squarespace's secure, encrypted payment system
• Personal information is stored securely and accessed only by authorized personnel
• We use industry-standard security practices to protect your data

Confidentiality

Any personal information shared during the process of arranging a scattering ceremony is held in strict confidence. Information is used solely for the purpose of providing the service you have requested and will never be disclosed without your consent.

How We Share Your Information

We Do Not

• Sell your information to third parties
• Share your information for marketing purposes
• Disseminate your personal data to outside organizations

We May Share Information Only With

• Payment processors (Squarespace) for secure payment handling
• Shipping carriers (USPS) for cremains delivery coordination
• National park and land management agencies when required to confirm authorization for scattering ceremonies carried out on your behalf
• Legal authorities when required by law, court order, or government request
• With your explicit consent only, such as sharing a testimonial publicly

State Regulatory Compliance

Bonaventure Memorials LLC maintains required business registrations and operating permits in all states where we provide services. Scattering records are maintained in accordance with applicable state regulations, including Washington State WAC 308-47A-020, which requires that a complete record of each disposition performed be kept for seven years and be made available for inspection upon request.

Every ceremony is carried out under the family's authorization and in full compliance with all applicable federal and state land regulations.

Your Rights

Access Your Information

You may request a copy of the personal information we hold about you at any time.

Correct Your Information

You may request corrections to inaccurate or incomplete information.

Delete Your Information

You may request deletion of your personal information, subject to legal record-keeping requirements.

Opt Out of Communications

You may unsubscribe from marketing emails at any time or opt out of non-essential communications.

To exercise any of these rights, please contact us at contact@destinationspreading.com or (515) 206-4845.

Data Retention

• Service Records: 7 years, to comply with business and state record-keeping requirements
• Payment Records: As required by financial regulations
• Communications: Until you request deletion, subject to legal requirements

After the applicable retention period, we securely delete or anonymize your information.

Cookies and Website Tracking

Our website may use cookies and similar tracking technologies to improve website functionality, analyze traffic and usage patterns, and remember your preferences. You can control cookies through your browser settings. Disabling cookies may affect certain website functionality.

Third-Party Links

Our website may contain links to third-party websites such as USPS.com. We are not responsible for the privacy practices of external sites and encourage you to review their privacy policies directly.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated date. Continued use of our services after changes are posted constitutes acceptance of the updated policy.